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Safe online shopping starts here

We have all heard how great Internet Shopping can be; that you can get things far cheaper as the shops don't have to pay expensive overheads. How convenient it is - you can shop when you want to. How there's a much broader range - you can find specialist items on the Internet you'd never find on the high street. How it's easy to compare prices, and how there are no queues and plenty of parking online!

But before you start shopping on the Internet there are a number of questions you have to ask yourself.

  1. Do you trust the vendor?
  2. Do they have a 'secure' server?
  3. What are their delivery times?
  4. Can you contact them if the order goes wrong?
  5. Are there any hidden charges?

Welcome to the Best of England


Safe online shopping starts here

Just like giving your credit card to a waiter or paying for petrol at the garage, so long as you take some basic precautions shopping online is safe to do. You should:

  • Always print out your order confirmation.
  • Check the delivery times and prices.
  • Pay by credit card - this can give you extra protection.
  • Don't leave the computer unsupervised while shopping online


  • Log out properly at the end of a transaction.
  • Make sure you can contact them if the order goes wrong, and that they have an after sales policy.
  • If you see a shopsafe logo on the web site then you know we've done the hard work for you, checking that the site is safe to shop at.


Any Other Safe Shopping Hints?

  • Order more than just one item at a time to save on delivery costs.
  • Try and get your goods delivered at a time when you will be there, otherwise your package might get left with the neighbours from hell!
  • Become members of web sites - this might entitle you to a discount as well as being notified about special offers.
  • Don't get carried away and spend too much.


The Distance Selling Regulations

Online retailers must:

  • offer clear information about goods and services up front
  • give written confirmation of purchases
  • offer a 'cooling off' period where you can cancel for any reason within 7 days of receipt of goods and still get a full refund
  • offer a full refund if goods don't arrive by the date agreed (or within 30 days if no date was agreed)